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2017 HEDIS Audit Results

A Look at Commercial and Medicare Advantage Products

The Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used set of performance measures in the managed care industry. HEDIS helps your patients compare how managed care plans perform in the areas they care about.

Developed by the National Committee for Quality Assurance (NCQA), HEDIS is one part of a larger system that establishes accountability in health care and complements the NCQA accreditation program.

Highmark annually gathers HEDIS data on Commercial PPO and Medicare Advantage PPO members for:

  • Effectiveness of care
  • Access/availability of care
  • Experience of care
  • Utilization and relative resource use
  • Health plan descriptive information

Clinical Advisory Committees Generate Improvements

To help practitioners improve their “effectiveness of care” measures, Highmark continues to support clinical advisory committees. Network physicians from internal medicine, family practice, endocrinology, cardiology, geriatrics, women’s health, pulmonary, pediatrics, infection control, and behavioral health, among others, serve on these committees. These committees review the annual HEDIS results, along with other pertinent data, to determine clinical quality improvement opportunities.

HEDIS Audit Results for 2017

Here is a subset of the HEDIS measures. This will provide you with a comparison based on services received in the 2016 measurement year (MY 2016) for the HEDIS 2017 reporting year (RY) as compared to the 2017 national averages. We also have provided 2015 measurement year (MY 2015) results for additional comparison.

Important Note: The source of the National Average data contained in this publication is from either Quality Compass® 2017 or The State of Healthcare Quality 2017 and is used with the permission of the NCQA. Quality Compass 2017 includes certain CAHPS® data. Any data display, analysis, interpretation, or conclusion based on these data is solely that of the authors, and NCQA specifically disclaims responsibility for any such display, analysis, interpretation, or conclusion. The Medicare Health Outcomes Survey results are released on CMS Health Plan Management System (HPMS).

HEDIS Results for Commercial PPO

COMMERCIAL PPO

MY 2016

MY 2015

2017
PPO
NATIONAL
AVERAGE

Prevention and Screening

Adult BMI Assessment

86.90%

84.92%

62.90%

Weight Assessment, Nutritional Counseling & Physical Activity for Children/Adolescents

BMI Percentile Total

71.29%

63.99%

51.99%

Counseling for Nutrition Total

63.26%

55.72%

49.99%

Counseling for Physical Activity Total

58.39%

49.88%

44.89%

Childhood Immunizations

Combo 2 - DTaP, Polio, MMR, HepB, Hib + VZV

78.10%

75.43%

69.56%

Breast Cancer Screening

64.39%

65.07%

70.16%

Cervical Cancer Screening

66.45%

66.90%

72.96%

Colorectal Cancer Screening

61.56%

59.75%

58.31%

Chlamydia Screening

Combined Rate

35.44%

34.43%

44.93%

Respiratory Conditions

Appropriate Testing of Children with Pharyngitis

77.84%

77.55%

83.28%

Use of Spirometry Testing in Assessment and DX of COPD

33.06%

36.34%

40.46%

Pharmacotherapy Management of COPD Exacerbation

Systemic Corticosteroid

77.17%

79.67%

69.09%

Bronchodilator

74.60%

77.24%

75.04%

Cardiovascular Conditions

Controlling High Blood Pressure

66.83%

58.47%

54.51%

Persistence of Beta Blocker Treatment after Heart Attack

88.83%

77.50%

83.76%

Diabetes

Hemoglobin A1c (HbA1c) Testing

89.67%

87.23%

89.30%

HbA1c Poor Control >9.0%*

228.33%

235.58%

42.53%

HbA1c Poor Control <8.0%

59.17%

52.01%

46.62%

HbA1c Poor Control <7.0%

42.58%

31.87%

34.49%

Diabetic Retinal Eye Exam

50.33%

50.73%

47.55%

Nephropathy Screening

88.50%

88.32%

88.08%

Blood Pressure Control <140/90

62.83%

58.76%

50.47%

Behavioral Health

Antidepressant Medication Management

Acute Phase Treatment

66.76%

63.68%

67.87%

Continuation Phase Treatment

52.02%

46.23%

52.62%

Follow-Up Care For Children Prescribed ADHD Medication

Initiation Phase

43.59%

45.94%

39.02%

Continuation/Maintenance Phase

50.85%

57.14%

45.84%

Follow-up After Hosp. for Mental Illness

7 day

41.54%

40.61%

50.42%

Overuse/Appropriateness

Appropriate Treatment of Children with URI (Inverted rate)

79.89%

79.25%

87.01%

Avoidance of Antibiotic Treatment in Adults with Acute
Bronchitis*

223.65%

220.91%

27.04%

Use of Imaging Studies for Low Back Pain

63.48%

69.35%

74.31%

Access/Availability of Care

Prenatal and Postpartum Care

Timeliness of Prenatal Care

88.50%

84.80%

76.37%

Checkups After Delivery

84.66%

75.34%

65.94%

CAHPS®

Flu Shots for Adults Ages 18-64

49.64%

52.23%

47.06%

*2Lower rates are better for this measure.

HEDIS Results for Medicare Advantage PPO

Medicare Advantage PPO

MY 2016

MY 2015

2017
MEDICARE PPO NATIONAL AVERAGE

Prevention and Screening

Adult BMI Assessment

99.00%

99.00%

91.79%

Breast Cancer Screening

68.91%

70.69%

72.49%

Colorectal Cancer Screening

75.56%

68.08%

69.77%

Respiratory Conditions

Use of Spirometry Testing in Assessment & Testing of COPD

30.30%

31.92%

35.03%

Pharmacotherapy Management of COPD Exacerbation

Systemic Corticosteroid

68.98%

79.25%

68.62%

Bronchodilator

54.01%

65.09%

74.06%

Cardiovascular Conditions

Controlling High Blood Pressure

74.77%

74.76%

69.66%

Persistence of Beta Blocker After Heart Attack

95.92%

88.10%

89.86%

Diabetes

Comprehensive Diabetes Care

Hemoglobin A1c (HbA1c) testing

91.21%

93.16%

93.62%

HbA1c Poor Control >9.0%*

222.36%

225.26%

23.34%

HbA1c Control <8.0%

66.33%

59.47%

66.28%

Diabetic Retinal Eye Exam

65.08%

68.68%

69.60%

Nephropathy Screening

96.23%

96.32%

95.33%

Blood Pressure Control <140/90

67.59%

68.95%

60.56%

Musculoskeletal Conditions

Osteoporosis Management in Women Who Had a Fracture

26.19%

25.88%

34.16%

Behavioral Health

Antidepressant Medication Management

Acute Phase Treatment

69.07%

64.21%

73.24%

Continuation Phase Treatment

56.19%

54.74%

59.45%

Follow-up After Hospitalization for Mental Illness

7 day

31.43%

NA

35.40%

Medication Management

Annual Monitoring for Patients on Persistent Medications

Total

91.32%

90.93%

91.90%

Use of High Risk Medications in the Elderly

One Prescription*

220.36%

217.76%

12.55%

At Least Two Prescriptions*

213.49%

22.70%

8.56%

CAHPS®

Flu Shots for Older Adults

76%

74%

73%

Pneumonia Vaccination for Older Adults

77%

77%

73%

*2Lower rates are better for this measure.
NA — Not applicable;-denominator fewer than 30

 

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