Starting Jan. 1, 2019, some of our members may be switching to another Highmark health plan. As a result, their prescription drug formulary might be changing as well.
That means these members may be making pharmacy-related requests when they call or visit your office. Such requests may include writing prescriptions for a 90-day supply of medication or for mail-order delivery so members can save money.
Please alert your patient care staff that they may receive an increased number of such requests once the new year arrives. Thank you for your support and patience.
We offer these online tools to make your interactions with Highmark and our members as easy and fast as possible: