Supporting Your Patients with Diabetes

People with diabetes and their health care providers need to work together to manage this condition properly. Poorly managed diabetes increases the risk of complications, which can mean more costly emergency room visits, hospitalizations, and readmissions – which can be prevented.

As a health care provider, you play an integral part in supporting our members with diabetes by educating them about their condition and giving them the knowledge and tools they need to make managing diabetes easier. We’d like to remind you about some key ways you can support your patients with diabetes, and the resources we have available to you and your patients.

Talk To Your Patients

Ask your patients about how they’re:

  • Managing their diabetes overall
  • Experiencing any complications
  • Handling daily life activities
  • Coping with emotional issues, including future concerns

Keep Tabs on Preventive Care

People with diabetes need additional preventive care to reduce the risk of complications, as well as catch any diabetes-related problems, such as diabetic retinopathy, early. Make sure your patients understand what preventive care they need: Review and share the Highmark Preventive Schedules available on the Provider Resource Center. Keep in mind that for most Highmark members, preventive services are covered with little or no out-of-pocket cost.

To access the Preventive Schedules:

  • Click Education/Manuals
  • Select Educational Resources - Member and Provider
  • Click Preventive & Bright Futures Health Guidelines
  • Click any of the Preventive Schedules

Share Helpful Educational Resources

The Highmark Provider Resource Center has resources to help you educate your patients on how to manage diabetes, including:

  • Diabetic Eye Exam Screening Reminder Card
  • Diabetes Management Brochure and Tracker
  • Diabetic Retinopathy Eye Examination Report Template

To access these resources on the Provider Resource Center:

  • Click Education/Manuals
  • Select Educational Resources - Member and Provider
  • Scroll down to Track and Tools
  • Select Diabetes Information

 

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